Do you want to be a 911 operator?
Apply to become an emergency communications specialist with the Orlando Police Department. 911 operators answer emergency and non-emergency calls for police.
Salary: Starting pay is $19.69 hourly/$40,955.20 yearly. The probationary period lasts one year. Employees receive a 7% salary increase after certifying in their second position.
Shifts: Employees work rotating shifts that include midnight, day and evening hours. Employees are required to work holidays and weekends. Shifts may include a combination of eight, 10 or 12 hour shifts.
Personal leave: Three weeks of vacation per year and seven paid holidays.
Training: Classroom and on-the-job training is provided, including required certifications. It generally takes three years to complete training in all positions.
Insurance: The City of Orlando offers medical and dental insurance. Coverage for eligible family members is available at an additional cost.
Retirement: The city offers a 401(a) plan and pays certain costs. Employees become fully vested at six years of service. Early retirement is available after 55 years of age or 10 years of service.
Uniforms: Provided after certifications are passed.
Equal Opportunity
The City of Orlando provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation or genetics. In addition to federal law requirements, the City of Orlando complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The City of Orlando expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the City of Orlando’s employees to perform their job duties may result in discipline up to and including discharge.
View(PDF, 217KB) the Equal Employment Opportunity Plan (EEOP) Utilization Report.
View(PDF, 755KB) the City’s Equal Employment Opportunity Plan.
Veterans’ preference
Veterans' preference is given according to Florida Law. Submission of a DD214 form and service-connected disability documentation (if applicable) is required for consideration. Call 407.246.2235 if you have questions.
E-Verify
The City of Orlando participates in E-Verify. For more information about E-Verify and your rights, please visit the U.S. Citizenship and Immigration Services website.