Contact Us

1. Frequently Called

* non-city numbers

Animal Services*: 407.836.3111
Code Enforcement: 407.246.2686
Consumer Services*: 1.800.425.7352
CrimeLine*: 1.800.423.8477
Discrimination: 407.246.2122
Fire Department Emergencies: 911
Fire Department Non-emergencies: 407.246.3473 (FIRE)
Garbage Collection: 407.246.2314
Graffiti on public property: 407.254.4723
Graffiti on private property (OPD): 321.235.5300
Job Line: 407.246.2178
Lake Alerts: 407.246.2220
Mosquito Control*: 407.254.9120
Emergencies: 911
Police Non-Emergency Number: 321.235.5300
Police Information Desk: 407.246.2470
Potholes: 407.246.2238
Power Outage (OUC*): 407.423.9018
Railroad Crossing Signals*: 1.877.235.7245
Recycling: 407.246.2314
Sewer Bills: 407.246.2662
Sidewalks: 407.246.2238
Streets: 407.246.2238
Street Lights*: 407.737.4222
Traffic Calming: 407.246.2281
Traffic Light Problems: 321.235.5361
Traffic Sign Problems 407.246.2100
Trees on city right-of-way: 407.246.2283
Yard Waste Collection: 407.246.2314


2. Elected Officials

Mayor Buddy Dyer 407.246.2221
City Commissioner, District 1 Jim Gray 407.246.2001
City Commissioner, District 2 Tony Ortiz 407.246.2002
City Commissioner, District 3 Robert F. Stuart 407.246.2003
City Commissioner, District 4 Patty Sheehan 407.246.2004
City Commissioner, District 5 Regina I. Hill 407.246.2005
City Commissioner, District 6 Samuel B. Ings 407.246.2006


3. Departments and offices

Business and Financial Services: 407.246.2341
Chief Administrative Office: 407.246.3091
City Attorney's Office: 407.246.2295
City Clerk's Office: 407.246.2251
Communications and Neighborhood Relations: 407.246.2169
Community Affairs and Human Relations: 407.246.2500
Downtown Development Board: 407.246.2558
Economic Development: 407.246.2821
Office of the Mayor 407.246.2221
Families, Parks and Recreation: 407.246.4300
Fire (non-emergency): 321.246.FIRE (3473)
Hispanic Office for Local Assistance (HOLA) 407.254.HOLA (4652)
Housing and Community Development: 407.246.2708
Human Resources: 407.246.2235
Information Technology 407.246.2486
Parking Division: 407.246.2155
Parks Division: 407.246.2283
Permitting Services: 407.246.2271
Planning Division: 407.246.2269
Police Non-Emergency line: 321.235.5300
Police Information Desk: 407.246.2470
Public Works: 407.246.2266
Procurements and Financial Services: 407.246.2291
Solid Waste: 407.246.2314
Streets and Stormwater: 407.246.2238
Transportation Engineering: 407.246.2281
Water Reclamation: 407.246.2213


4. Other

Main City Switchboard: 407.246.2121

Email for General Questions or Feedback:

Do I live in the city limits? Find out using our Orlando Information Locator (although your mailing address may say “Orlando, FL”, certain areas of the region are under Orange County jurisdiction)


**NOTICE: E-mail addresses are Public Record

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact the city office by phone or in writing.

Please be further advised that any writing received by the city is also a public record under Florida law and is subject to being released pursuant to a public records request.

If you would like to contact the city for more information regarding this notice, please contact the City Clerk’s office at 407.246.2251.